Receive only—no sending
The service is for receiving test emails and forwarding incoming messages. It does not let you send or reply from temporary addresses. We also cannot guarantee that third-party websites will accept temporary addresses.
Limited retention, not a backup
Temporary inboxes expire with their addresses. Forwarding records are kept for 30 days. Keep important accounts and materials you need long-term in an email account you control on an ongoing basis.
Use only for authorized testing
You may test only systems you own or workflows you are authorized to test. Bypassing platform restrictions, impersonating others, bulk abuse, and receiving illegal content are not allowed.
1. Service relationship and scope
By using HideRelay to create addresses, receive email, or manage forwarding, you agree to these terms and applicable laws. If you use the service on behalf of a team, make sure you are authorized to operate the test systems, submit recipient addresses, and handle related data.
This service is not an email provider, account provider, or authorized agent of any third-party platform. Third-party brands and sample content shown for illustrative purposes do not imply affiliation, sponsorship, or endorsement.
2. Permitted uses and prohibited conduct
Responsible use means having authorization, minimizing data, and avoiding disruption to others. The examples below help clarify what is allowed; they do not mean that illegal or infringing conduct is permitted just because it is not listed.
Allowed: receive email to verify results
- Verify sign-up, verification code, password recovery, and notification workflows on websites you own or are authorized to test.
- Use fictional test data to check email templates, delivery times, and workflow status.
- Create aliases for an inbox you control to distinguish legitimate sources and manage forwarding settings.
- Retry reasonably under system rules, submit redacted evidence of issues, and delete test accounts when testing is complete.
Prohibited: using addresses to bypass trust controls
- Bypass third-party sign-up, bans, rate limits, or anti-fraud rules, or create fake accounts in bulk.
- Impersonate others, receive verification codes without authorization, or access someone else’s email credentials.
- Distribute malware, scams, harassment, illegal content, or material that infringes intellectual property rights.
- Scrape or enumerate email addresses, attack interfaces, send excessive requests, or disrupt other users’ normal use.
3. Address, session, and account security
Temporary addresses can be recovered using browser credentials. To manage forwarding after signing in, you must prove that you control the destination inbox. Protect your devices, login email, verification codes, sessions, and authenticator keys. Do not share valid credentials or sign in with an email account you do not own.
Forwarding addresses and temporary inboxes are separate. Signing out does not destroy a temporary inbox. On shared devices, sign out and clear site data when finished. If you suspect your credentials have been exposed, stop sensitive activity immediately and contact support.
4. Retention, deletion, and delivery limits
The interface shows the current expiry status of temporary addresses and incoming messages. Any extension must be made while the address is still valid. “Long-term” for a fixed alias means it can remain configured for ongoing use; it is not a promise that service will continue indefinitely, nor does it mean message records are kept forever.
| Service feature | What’s included | What’s not guaranteed |
|---|---|---|
| Temporary email | Receive and view incoming messages while the address is active | Recovery after expiry, long-term backups, or guaranteed acceptance by specific websites |
| Forwarding alias | Deliver messages sent to an enabled alias to a verified inbox | Bypassing destination inbox policies or recalling copies already delivered |
| Message history | View and delete records from the past 30 days in the dashboard | Permanent archiving or replacing backups in your destination inbox |
| Message display | View safely processed message bodies and available attachment details | Running email scripts as-is or displaying every remote resource in full |
| Availability and delivery time | Receive and retrieve messages subject to resource and security limits | Guaranteed delivery time, uninterrupted service, or zero message loss |
Deletion may be irreversible. Check which message or alias you selected before deleting it. Deleting records here does not remove messages from the sender’s account, the destination inbox, or copies you saved on other devices.
5. External email and third-party systems
Email comes from external senders, and we do not guarantee that its content is accurate, legal, or safe. Before reading a message, clicking a link, opening an attachment, or using a verification code, check the sender and make sure you expected the action. Do not trust payment or identity requests just because they appear on this site.
Third-party websites may reject temporary email, limit verification code delivery, or change their account policies. We cannot promise they will accept your address. If this happens, follow the platform’s rules instead of repeatedly changing addresses to get around its restrictions.
6. Service restrictions, suspension, and termination
To protect security and fair use, we may limit traffic, suspend, or terminate access in response to unusual activity, suspected abuse, legal risks, or actions that affect service stability. If urgent action is needed to protect the service or others, we may act before giving notice. You can contact support with a reasonable explanation.
Maintenance, infrastructure failures, or upstream network issues may cause delays or outages. We may change features or capacity. When practicable, we will announce significant planned changes on the site, but we cannot guarantee individual notice to every temporary user.
7. Content rights and limits of liability
You retain the rights you have in content you lawfully submit and are responsible for ensuring you may use and process it. To receive, display, store, and forward email, the service processes that content only as needed to provide the relevant features. The site interface and original documentation do not grant unrestricted rights to republish them.
The service is provided with its current capabilities and is not suitable as the sole channel for high-risk business, emergency communications, or recovery of important accounts. To the extent permitted by applicable law, we do not provide extended warranties for indirect or opportunity losses, or data loss caused by failure to meet retention periods. This section does not exclude liability that cannot legally be excluded or limit your statutory rights.
8. Changes, issues, and dispute resolution
When these terms are updated, the date will be shown on this page. Material changes to conditions of use will be explained appropriately. If you do not agree to the updated terms, stop using the relevant features and handle any information you need to retain before it expires.
If you encounter a service issue or dispute, first contact support@hiderelay.com with the time of the action, the page involved, and a redacted description so we can investigate. If we cannot resolve it through discussion, it will be handled under applicable law through the dispute resolution channels with jurisdiction. For personal data matters, see the Privacy Policy.